Q6 Business Plan documents
Every five years, Heathrow has to provide a report to the CAA, it’s stakeholders and the airlines, what and how it wants to approach the next quinquennium. In this instance, 2014 – 2019. We were given the task of explaining it in a logical, clean and incisive manner – no small feat for a set of documents that ran to over 400 pages.
We’d worked on the draft documents six months earlier but it still took a massive effort on everyone’s part to get it over the line.